I went to re-install Movie Studio 13 Platinum on my PC and got Movie Studio 13. I paid for platinum back when i got it so i thought i should still get that. I started having freez ups and decided to uninstall and the reinstall my program. i have a product on there with the same serial number as my platinum, but its not the same. i was only able to use it a short bit before it started freezing up also. any one know how to help? please! Thank You!
Did you try to download from your MAGIX Account > My products > Movie Studio 13.0 Platinum, Downloads: Installation program? I just tested this and it gave me the "vegasmoviestudio13platinum_64bit.exe" file.
Movie Studio Platinum 13 Serial Key
What I got says movie studio 13.0 (64-bit). The program is slightly different. I did download from the things you said from My magix account etc.... I think it actually tried to download the Vegas but I thought that for some reason it was doing that to get mine started. It's almost like it tried to give me two programs but I couldn't get the Vegas started. I don't know but I appreciate you trying to help thanks very much!!!!!
I tried to put my serial number in (several times) and it said it was invalid. but it worked enough yesterday to give me the wrong thing. lol The movie studio 13 that i talked about. i registered it. I didnt know at the time it was not the right product' not what i payed for. i tried to call several times today. it rings several times and then some recording of a kid gets on there and tells you to call back later every time. I'm an old man. I've almost got my youngest graduated and I just wanted to try to make a film that might be something cool. something i know i can do well, but over the years tried to put birthdays and soccer and anniverseries1st. I wanted some time for myself. so i have my bedroom more importantly my wifes bedroom turned into a studio. green screen etc..... i got people sleeping on futons. lol back to the subject. if i dont get this resolved to my satisfactory, Sony or magix will not get anymore of my business. I payed full price for Movie Studio 13 Platinum and that is all expect, but i do expect it without hassle. i feel like that they are making hard for me to get my product, just so ill buy something i dont want or need. By the way I think i seen where you worked with film festivals. look out I'm coming. Thanks for your help!!!!!
I'm trying to system restore MY PC to see if I can get it back. So I don't have it in front of me right now, but my serial number starts with ISZ. I can open the program or I was able to.I say it's not the right product because it's very similar to the Sony movie studio Platinum I had. but a lot of the extras like to force a change on switches button wasn't there and some of the toolbars wasn't there, full screen. It was the same as far as effects go and some other things and it was actually working pretty good compared to what the Platinum been has lately. I troubleshooted it because it didn't start working good it was you freezing up at 1s. Troubleshooting said try it using Windows 8 and I did and that's when it started working better but this new one had Vegas on the effects and stuff and my old one didn't have . now some of that stuff I mentioned maybe I could find if I tried but it just seemed like a lot of stuff that wasn't gonna be there. I'll tell you what my concern is now though, now that I'm restoring my PC I'm not going to have that new one on there, the movie studio 13 vegas ,with the Vegas effects and the old one will probably be back I just like My worry is that when I try to put in my serial number next time just like today it's going to give me problems.
After I restored it I did get movieo studio Platinum 13.0 back. And the serial num starts with 1ST on the screen when it is opening. I'm sorry! When I went to reinstall it had a different number. I didn't know is was different when I wrote it down and that's the one I was referring to. If I can please still get your help, I clicked on the help button and it says contacts and index what's this keyboard shortcuts show me how welcome update user information then it's not lit up but it says enter your serial number Sony on the web and about movie studio Platinum. Thank you for your help and patience!!!! 2ff7e9595c
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